Our Privacy Policy
Welcome to Stennett and Stennett
This privacy policy sets out the standards you can expect from Stennett & Stennett Solicitors ( “we”, “us”, and / or “our”) when we request or hold personal information (‘personal data’) about you how you can request access to a copy of your personal data; and the procedure to follow if you think the standards are not being met.
Our Privacy Policy is in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), this Data & Privacy Notice explains, in detail, the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data and keep it safe.
We know that there's a lot of information here, but we want you to be fully informed about your rights, and how our firm uses your data. We hope the following sections will answer any questions you have but if not, please do get in touch with the Practice Manager stelc@stennett-stennett.co.uk
Conditions for Processing Data
We are only entitled to hold and process your data where the law allows us to. The current law on data protection sets out a number of different reasons for which a law firm may collect and process your personal data. These include:
Contractual obligations The main purpose for our holding your data is to provide you with legal services under the agreement we have with you. This agreement is a contract between us and the law allows us to process your data for the purposes of performing a contract (or for the steps necessary to enter in to a contract).
Legitimate Interests: In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. This may include to satisfy our external quality auditors or our Regulators.
Legal compliance: If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity.
Consent: In some situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters. When collecting your personal data, we'll always make clear to you which data is necessary in connection with a particular service.
Regulatory
We also use data to communicate with our regulators or legislators and to obey laws, regulations and codes of conduct that apply to us.
The Regulator
If you feel that your data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. You can go on line to www.ico.org.uk/concerns or by calling 0303 123 1113
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By law, we may not place cookies on your computer without your consent, unless they are strictly necessary to the operation of the service that we provide on the Website. e.g. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
If you have any queries about the cookies that we use, or would like more information, please contact Practice Manager Stelc@stennett-stennett.co.uk
How do we protect your data?
We take protecting your data very seriously. We recognise that your information is valuable, and we take all reasonable measures to protect this information whilst it is in our care.. The data you give us may be subject to Legal Professional Privilege and is often extremely sensitive and confidential. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We have clear data protection and information security policies and procedures in place (along with Regulatory and other legal obligations to keep your data safe) and these are regularly assessed as part of our Quality Standards and compliance processes. We are Cyber Security accredited and we protect our IT system from Cyber Attack with exceptional standards of technology and operational security to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies. Access to your personal data is password-protected, and sensitive data is secured by encryption. We regularly monitor our system for possible vulnerabilities and attacks and wed carry out penetration testing to identify ways to further strengthen security.
Retention Period of Personal Information:
Your personal data will be stored securely for 12 years from the date, we close your file or longer as we are required either contractually or under our regulatory obligations after which your personal data will be permanently and securely deleted and destroyed. You can contact our admin team at enquiries@stennett-stennett.co.uk for more information or should you require us to destroy your personal data earlier than this date. However, this may mean that our service cannot be provided in full.
About Personal Information and what sort of data we collect
Personal data is information about you as an individual.
Information you provide to us:
You voluntarily give us your personal information for instance when:
The information which you voluntary provide can include:
Your name, address, telephone number and this includes evidence of ID a copy of your passport/driving licence and proof of address.
Other examples may relate to your case such as financial information or documents or relating to previous legal transactions. By voluntarily providing us with personal data you are consenting to our use of it in accordance with the privacy policy. We only ask for personal information we require and not collect information which is irrelevant or excessive.
The personal data which we collect will be collected as it is necessary for us to carry out our service which will ordinarily be to represent you and carry out your legal work. If you provide us with any personal data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Stennett & Stennett Solicitors.
If you do not agree to voluntary provide this information, we may not be able to advise or represent you.
Website or third party sources.
We collect certain related technical information including, but not limited to, traffic data, location data, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit such as clickstream to, through and from our website) and other communication data, and the resources that you use. On occasions, we acquire information from other companies, to collect information about how visitors to our website use the site. Information is also collected about how you arrived at our websites in the first place, including what links or adverts you have viewed or clicked on to reach us, or any search terms you have used. We do this to maintain and improve our website, getting a better understanding of visitor and client profiles and ultimately delivering a better experience. Information may be collected through the use of cookies or pixels.
When We Ask For Personal Data:
When we collect your personal data, we have a responsibility, and you have a right, these include:
Information about you may be obtained from a number of sources, including:
Who has access to your Personal Infrormation?
We have a data protection regime in place to oversee the effective and secure processing of your personal data. Generally, we will only use your information within Stennett and Stennett Solicitors. However, there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:
There may be some uses of personal data that may require your specific consent. If this is the case, we will contact you separately to ask for your consent which you are free to withdraw at any time.
Third Party Data and Sharing
Stennett and Stennett Solicitors does not directly share your personal information with anyone else. Our ICT service providers have access to our servers and can therefore access personal data. They are contractually appointed to provide a service to us and need access to our data in order to protect the storage of any personal data.
Details of Transfers to Third Country and Safeguards
In a limited number of cases if another party is based outside of this Country, it may be necessary to transfer personal information overseas. Any transfers will be made in full compliance with all aspects of the data protection law.
Individual Rights Under General Data Protection Regulation (G.D.P.R.):
The G.D.P.R. provides the following rights for individuals:
Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Decision making
There is not currently any automated decision making or logic involved when accepting or rejecting referrals. All decision making is currently done by human intervention.
Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website. We last updated this Policy in 2024. You should check this Policy to ensure you are happy with any changes. We will not update you with all changes, but significant changes will be notified via email.
Any questions you may have in relation to this privacy policy or how we use your personal data should be sent to Practice Manager stelc@stennett-stennett.co.uk
This privacy policy sets out the standards you can expect from Stennett & Stennett Solicitors ( “we”, “us”, and / or “our”) when we request or hold personal information (‘personal data’) about you how you can request access to a copy of your personal data; and the procedure to follow if you think the standards are not being met.
Our Privacy Policy is in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), this Data & Privacy Notice explains, in detail, the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data and keep it safe.
We know that there's a lot of information here, but we want you to be fully informed about your rights, and how our firm uses your data. We hope the following sections will answer any questions you have but if not, please do get in touch with the Practice Manager stelc@stennett-stennett.co.uk
Conditions for Processing Data
We are only entitled to hold and process your data where the law allows us to. The current law on data protection sets out a number of different reasons for which a law firm may collect and process your personal data. These include:
Contractual obligations The main purpose for our holding your data is to provide you with legal services under the agreement we have with you. This agreement is a contract between us and the law allows us to process your data for the purposes of performing a contract (or for the steps necessary to enter in to a contract).
Legitimate Interests: In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. This may include to satisfy our external quality auditors or our Regulators.
Legal compliance: If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity.
Consent: In some situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters. When collecting your personal data, we'll always make clear to you which data is necessary in connection with a particular service.
Regulatory
We also use data to communicate with our regulators or legislators and to obey laws, regulations and codes of conduct that apply to us.
The Regulator
If you feel that your data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. You can go on line to www.ico.org.uk/concerns or by calling 0303 123 1113
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By law, we may not place cookies on your computer without your consent, unless they are strictly necessary to the operation of the service that we provide on the Website. e.g. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
If you have any queries about the cookies that we use, or would like more information, please contact Practice Manager Stelc@stennett-stennett.co.uk
How do we protect your data?
We take protecting your data very seriously. We recognise that your information is valuable, and we take all reasonable measures to protect this information whilst it is in our care.. The data you give us may be subject to Legal Professional Privilege and is often extremely sensitive and confidential. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We have clear data protection and information security policies and procedures in place (along with Regulatory and other legal obligations to keep your data safe) and these are regularly assessed as part of our Quality Standards and compliance processes. We are Cyber Security accredited and we protect our IT system from Cyber Attack with exceptional standards of technology and operational security to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies. Access to your personal data is password-protected, and sensitive data is secured by encryption. We regularly monitor our system for possible vulnerabilities and attacks and wed carry out penetration testing to identify ways to further strengthen security.
Retention Period of Personal Information:
Your personal data will be stored securely for 12 years from the date, we close your file or longer as we are required either contractually or under our regulatory obligations after which your personal data will be permanently and securely deleted and destroyed. You can contact our admin team at enquiries@stennett-stennett.co.uk for more information or should you require us to destroy your personal data earlier than this date. However, this may mean that our service cannot be provided in full.
About Personal Information and what sort of data we collect
Personal data is information about you as an individual.
Information you provide to us:
You voluntarily give us your personal information for instance when:
- you contact us via our website
- provide a comment on our website
- write a review
- interact with us on platforms
- use our services
The information which you voluntary provide can include:
Your name, address, telephone number and this includes evidence of ID a copy of your passport/driving licence and proof of address.
Other examples may relate to your case such as financial information or documents or relating to previous legal transactions. By voluntarily providing us with personal data you are consenting to our use of it in accordance with the privacy policy. We only ask for personal information we require and not collect information which is irrelevant or excessive.
The personal data which we collect will be collected as it is necessary for us to carry out our service which will ordinarily be to represent you and carry out your legal work. If you provide us with any personal data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Stennett & Stennett Solicitors.
If you do not agree to voluntary provide this information, we may not be able to advise or represent you.
Website or third party sources.
We collect certain related technical information including, but not limited to, traffic data, location data, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit such as clickstream to, through and from our website) and other communication data, and the resources that you use. On occasions, we acquire information from other companies, to collect information about how visitors to our website use the site. Information is also collected about how you arrived at our websites in the first place, including what links or adverts you have viewed or clicked on to reach us, or any search terms you have used. We do this to maintain and improve our website, getting a better understanding of visitor and client profiles and ultimately delivering a better experience. Information may be collected through the use of cookies or pixels.
When We Ask For Personal Data:
When we collect your personal data, we have a responsibility, and you have a right, these include:
- That you can withdraw consent at any time, where relevant;
- That we will protect and ensure that no unauthorised person has access to it;
- That your personal data is shared with other organisations only for legitimate reasons;
- That we don’t keep data longer than necessary;
- That we will not sell or rent your information to third parties;
- That we will not share your information with third parties for marketing purposes;
- That we will consider your request to correct, stop processing or erase your personal data and
- That you can lodge a complaint with a supervisory authority.
Information about you may be obtained from a number of sources, including:
- You may volunteer the information about yourself.
- You may provide information relating to another individual (if you have the required authority to do so);
- Information may be passed to us by third parties in order that we can undertake legal work on your behalf. Typically, these organisations can be:
- Banks or building societies;
- Organisations that have referred work to us.
Who has access to your Personal Infrormation?
We have a data protection regime in place to oversee the effective and secure processing of your personal data. Generally, we will only use your information within Stennett and Stennett Solicitors. However, there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:
- HM Land Registry to register a property;
- A Court or Tribunal;
- Solicitors acting on the other side;
- Asking an independent Barrister or Counsel for advice; or to represent you;
- Non legal experts to obtain advice or assistance;
- Translation Agencies;
- External auditors or our Regulator; e.g., Lexcel, SRA, ICO etc.;
- Bank or Building Society; or other financial institutions;
- Insurance Companies;
- Providers of identity verification;
- Any disclosure required by law or regulation; such as the prevention of financial crime and terrorism and
- If there is an emergency and we think you or others are at risk
There may be some uses of personal data that may require your specific consent. If this is the case, we will contact you separately to ask for your consent which you are free to withdraw at any time.
Third Party Data and Sharing
Stennett and Stennett Solicitors does not directly share your personal information with anyone else. Our ICT service providers have access to our servers and can therefore access personal data. They are contractually appointed to provide a service to us and need access to our data in order to protect the storage of any personal data.
Details of Transfers to Third Country and Safeguards
In a limited number of cases if another party is based outside of this Country, it may be necessary to transfer personal information overseas. Any transfers will be made in full compliance with all aspects of the data protection law.
Individual Rights Under General Data Protection Regulation (G.D.P.R.):
The G.D.P.R. provides the following rights for individuals:
Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
- The right to be informed;
- The right of access;
- The right to rectification;
- The right to erase;
- The right to restrict processing;
- The right to data portability;
- The right to object and
- The right to withdraw consent
- The right not to be subject to automated decision-making including profiling
Decision making
There is not currently any automated decision making or logic involved when accepting or rejecting referrals. All decision making is currently done by human intervention.
Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website. We last updated this Policy in 2024. You should check this Policy to ensure you are happy with any changes. We will not update you with all changes, but significant changes will be notified via email.
Any questions you may have in relation to this privacy policy or how we use your personal data should be sent to Practice Manager stelc@stennett-stennett.co.uk
Welcome to Stennett and Stennett
This privacy policy sets out the standards you can expect from Stennett & Stennett Solicitors ( “we”, “us”, and / or “our”) when we request or hold personal information (‘personal data’) about you how you can request access to a copy of your personal data; and the procedure to follow if you think the standards are not being met.Our Privacy Policy is in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), this Data & Privacy Notice explains, in detail, the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data and keep it safe.
We know that there's a lot of information here, but we want you to be fully informed about your rights, and how our firm uses your data. We hope the following sections will answer any questions you have but if not, please do get in touch with the Practice Manager stelc@stennett-stennett.co.uk
Conditions for Processing Data
We are only entitled to hold and process your data where the law allows us to. The current law on data protection sets out a number of different reasons for which a law firm may collect and process your personal data. These include:
Contractual obligations The main purpose for our holding your data is to provide you with legal services under the agreement we have with you. This agreement is a contract between us and the law allows us to process your data for the purposes of performing a contract (or for the steps necessary to enter in to a contract).
Legitimate Interests: In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. This may include to satisfy our external quality auditors or our Regulators.
Legal compliance: If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity.
Consent: In some situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters. When collecting your personal data, we'll always make clear to you which data is necessary in connection with a particular service.
Regulatory
We also use data to communicate with our regulators or legislators and to obey laws, regulations and codes of conduct that apply to us.
The Regulator
If you feel that your data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. You can go on line to www.ico.org.uk/concerns or by calling 0303 123 1113
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By law, we may not place cookies on your computer without your consent, unless they are strictly necessary to the operation of the service that we provide on the Website. e.g. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
If you have any queries about the cookies that we use, or would like more information, please contact Practice Manager Stelc@stennett-stennett.co.uk
How do we protect your data?
We take protecting your data very seriously. We recognise that your information is valuable, and we take all reasonable measures to protect this information whilst it is in our care.. The data you give us may be subject to Legal Professional Privilege and is often extremely sensitive and confidential. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We have clear data protection and information security policies and procedures in place (along with Regulatory and other legal obligations to keep your data safe) and these are regularly assessed as part of our Quality Standards and compliance processes. We are Cyber Security accredited and we protect our IT system from Cyber Attack with exceptional standards of technology and operational security to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies. Access to your personal data is password-protected, and sensitive data is secured by encryption. We regularly monitor our system for possible vulnerabilities and attacks and wed carry out penetration testing to identify ways to further strengthen security.
Retention Period of Personal Information:
Your personal data will be stored securely for 12 years from the date, we close your file or longer as we are required either contractually or under our regulatory obligations after which your personal data will be permanently and securely deleted and destroyed. You can contact our admin team at enquiries@stennett-stennett.co.uk for more information or should you require us to destroy your personal data earlier than this date. However, this may mean that our service cannot be provided in full.
About Personal Information and what sort of data we collect
Personal data is information about you as an individual.
Information you provide to us:
You voluntarily give us your personal information for instance when:
- you contact us via our website
- provide a comment on our website
- write a review
- interact with us on platforms
- use our services
The information which you voluntary provide can include:
Your name, address, telephone number and this includes evidence of ID a copy of your passport/driving licence and proof of address.
Other examples may relate to your case such as financial information or documents or relating to previous legal transactions. By voluntarily providing us with personal data you are consenting to our use of it in accordance with the privacy policy. We only ask for personal information we require and not collect information which is irrelevant or excessive.
The personal data which we collect will be collected as it is necessary for us to carry out our service which will ordinarily be to represent you and carry out your legal work. If you provide us with any personal data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Stennett & Stennett Solicitors.
If you do not agree to voluntary provide this information, we may not be able to advise or represent you.
Website or third party sources.
We collect certain related technical information including, but not limited to, traffic data, location data, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit such as clickstream to, through and from our website) and other communication data, and the resources that you use. On occasions, we acquire information from other companies, to collect information about how visitors to our website use the site. Information is also collected about how you arrived at our websites in the first place, including what links or adverts you have viewed or clicked on to reach us, or any search terms you have used. We do this to maintain and improve our website, getting a better understanding of visitor and client profiles and ultimately delivering a better experience. Information may be collected through the use of cookies or pixels.
When We Ask For Personal Data:
When we collect your personal data, we have a responsibility, and you have a right, these include:
- That you can withdraw consent at any time, where relevant;
- That we will protect and ensure that no unauthorised person has access to it;
- That your personal data is shared with other organisations only for legitimate reasons;
- That we don’t keep data longer than necessary;
- That we will not sell or rent your information to third parties;
- That we will not share your information with third parties for marketing purposes;
- That we will consider your request to correct, stop processing or erase your personal data and
- That you can lodge a complaint with a supervisory authority.
Sources of Information:
Information about you may be obtained from a number of sources, including:- You may volunteer the information about yourself.
- You may provide information relating to another individual (if you have the required authority to do so);
- Information may be passed to us by third parties in order that we can undertake legal work on your behalf. Typically, these organisations can be:
- Banks or building societies;
- Organisations that have referred work to us.
We have a data protection regime in place to oversee the effective and secure processing of your personal data. Generally, we will only use your information within Stennett and Stennett Solicitors. However, there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:
- HM Land Registry to register a property;
- A Court or Tribunal;
- Solicitors acting on the other side;
- Asking an independent Barrister or Counsel for advice; or to represent you;
- Non legal experts to obtain advice or assistance;
- Translation Agencies;
- External auditors or our Regulator; e.g., Lexcel, SRA, ICO etc.;
- Bank or Building Society; or other financial institutions;
- Insurance Companies;
- Providers of identity verification;
- Any disclosure required by law or regulation; such as the prevention of financial crime and terrorism and
- If there is an emergency and we think you or others are at risk
There may be some uses of personal data that may require your specific consent. If this is the case, we will contact you separately to ask for your consent which you are free to withdraw at any time.
Stennett and Stennett Solicitors does not directly share your personal information with anyone else. Our ICT service providers have access to our servers and can therefore access personal data. They are contractually appointed to provide a service to us and need access to our data in order to protect the storage of any personal data.
Details of Transfers to Third Country and Safeguards
In a limited number of cases if another party is based outside of this Country, it may be necessary to transfer personal information overseas. Any transfers will be made in full compliance with all aspects of the data protection law.
Individual Rights Under General Data Protection Regulation (G.D.P.R.):
The G.D.P.R. provides the following rights for individuals:
Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
- The right to be informed;
- The right of access;
- The right to rectification;
- The right to erase;
- The right to restrict processing;
- The right to data portability;
- The right to object and
- The right to withdraw consent
- The right not to be subject to automated decision-making including profiling
Decision making
There is not currently any automated decision making or logic involved when accepting or rejecting referrals. All decision making is currently done by human intervention.
Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website. We last updated this Policy in 2024. You should check this Policy to ensure you are happy with any changes. We will not update you with all changes, but significant changes will be notified via email.
Any questions you may have in relation to this privacy policy or how we use your personal data should be sent to Practice Manager stelc@stennett-stennett.co.uk